Features and Functions

The new iHelp+™ has superior features and the latest functions.

Dealer Portal

The iHelp+™ Cloud is a web-based account and device management portal for dealers of the iHelp+™. It provides all the necessary tools to help dealers manage their user accounts. It is designed to be a simple tool for dealers to maintain direct control of their customers’ devices, cellular network, and monitoring functions.

By simply logging in via the web,  the dealer can configure, activate, deactivate, and/or reconfigure the unit or its functions at any time. The dealer can perform a variety of different tasks and time-saving tools to decrease workload and improve the efficiency of their mPERS business operations.

Some of the functions available with the iHelp+™ Cloud dealer portal are:

  • Manage Individual Devices: Activate a unit, deactivate a unit, reconfigure a unit, and turn on/ off various functions including Geo-Fencing and Fall Detection.
  • Activation/Deactivation Bulk Function: Activate and/or deactivate units one-by-one or in bulk.
  • Manage Customer Base: Reassign devices to new customers, replace devices, and update customer and contact information.
  • Check Device Status Functions: Check the battery status and signal strength of individual devices at any time.
  • Check Airtime Usage: Check airtime usage minutes for the day, week, month, or year.
  • Order Fulfillment: Place orders for more units and/or accessories. Orders are processed and shipped within 24 hours.
  • Access to Marketing Materials: Access to a variety of templates, free copy, and artwork for promotional purposes. Marketing personnel are available to assist with custom designs if necessary.

Complete Dealer Program Package

You will utilize our iHelp+™ product. The fall detection, GPS location finder, and geo-fencing may be turned on and off by the dealer, so they can be used as an upsell or included in the price, it’s up to you.

Additional accessories include a smart charger/docking station with speaker and microphone. The smart charger/docking station enables the user to leave the pendant ‘docked’ and use a small, remote button that they can wear around the wrist or on a lanyard around the neck.

The iHelp+™ and all accessories are included in a single price, including battery charger, battery, power cable, car charging adapter, breakaway neck lanyard, wrist strap, and holster. A SIM card and nationwide wireless service are also provided at a very attractive wholesale rate.

Some of the exclusive features that are available to you as an iHelp+™ dealer are:

  • Special Equipment Pricing - The lowest in the industry – one-price for complete pre-programmed iHelp+™ device and accessories.
  • Competitive Monthly Airtime Rates.
  • Universal iHelp+™ interface for use with virtually any central station/automation software.
  • iHelp+™ Cloud Web Portal - The iHelp+™ is easily programmed using our new iHelp+™ Cloud dealer portal. The portal enables you to activate, deactivate, reconfigure, and manage your devices and your customer base anywhere, and at any time. Training for both the portal and the individual units are available. Your iHelp+™ account manager will provide you with all the necessary information you will need to get started.
  • Strong Brand Presence & Corporate Identity - Our customers know us as being a customer service oriented company with quality products. We will help you to promote your brand and assist you in establishing your business as the ‘go to’ company for iHelp+™.
  • Marketing Support & Promotional Kit - We will provide you with the materials and tips you need to create a successful sales and marketing plan. These include brochures, images, and much more.
  • Technical Guidance - Whether you need minimal or extensive training, we will assign you an account manager that can assist you whenever you need it.
For more information on becoming an iHelp+™ dealer

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